"We had been using live-chat on our site. Each week we were seeing more and more traffic, free trial sign ups, and demos. Our live-chat was getting overwhelming and it was hard to keep up with. We wanted to make sure we could keep providing a great experience for each visitor to our website.
Harry and ConvoPanda helped us with setting up our chat funnel with Drift chatbots. He helped with messaging, chatbot scripts, conversation flows, calls to action, routing, tracking, and reporting.
The results were great.
We increased our conversations with prospects by 258% from 46 conversations / month to 119 conversations / month.
We increased our live-chat leads by 57% from 21 leads / month to 33 leads / month.
Over 60% or 75 conversations / month are handled automatically while still providing a high-quality experience to our users.
With ConvoPanda and the chat funnel Harry set up, we were free to focus our energy on more high-value marketing activities."
Head of Marketing, Landing Lion
"We had just finished our website and we had some initial traction with our site visitors. We had over 100 members and were doing well with word-of-mouth and walk-ins to our co-working space. But, we felt were leaving a lot on the table when it came to converting site visitors.
We started working with Harry and ConvoPanda to have him build out our chat funnel and lead generation campaigns.
The results were fantastic.
We increased our conversations with prospects by 370% from 32 conversations / month to 118 conversations / month.
We increased our live-chat leads by 1,150% from 5 leads / month to 52 leads / month.
Our tours booked increased by 36% from 11 tours / month to 15 tours / month.
Harry continues to consult with us."
"I was at the Photo Booth Expo in Las Vegas earlier this year and I was attending a fantastic presentation on current marketing tactics for our industry. One of the recommendations was using chatbots to generate leads.
Our digital marketing agency recommended we connect with Harry to set it up.
Harry and ConvoPanda assisted us every step of the way, from picking the right live-chat solution for us, to building our chat funnel, customizing our chatbots, tracking performance, and reporting.
It was a fantastic decision and we saw immediate results.
In the first week, we closed a large client through the campaigns Harry set up for us. Soon after, we quickly grew our live-chat lead generation to over 25 leads / month. The lead generation campaigns Harry set up have netted us over 50 leads and more clients.
It feels great to have a pro-active chatbot that our prospects enjoy engaging with because it allows us to provide a great on-site experience to our customers whether it's 10 am or 10 pm."
Without waiting months for Google to bless you with traffic.
Up to 36% or more without cold calling and endless follow ups.
Up to 36% or more without hiring expensive sales reps.
98% of site visitors don't convert. That's not okay. Automatically follow-up with people and pick-up more conversions in your funnel.
Acquisition isn't everything. Activation, retention, and expansion revenue are key drivers to ensuring a long-term healthy business.
Identify the most important value propositions to your audience using quantified buyer personas and account based marketing.
Best for those needing a chat funnel built using our algorithms, data, and copy.
Best for those looking to make customer-centric acquisition a core competency, learn more about their customers than ever before, and take full advantage of the chat funnel growth lever.
We only have bandwidth to work with 3 clients at any given time, so if you want to work with us, act now and apply to see if you qualify.
We're a small, but mighty team. B2B founders & marketers call us experts, depend on our campaigns and expertise daily, and are screaming for 'more, more, more!' Oh, and we've gotten to this point without a dime of external funding. We live and breath the intersection of sales, psychology, and— most importantly—data. We've still got a lot to do, and many, many more people to reach.
ConvoPanda is an Atlanta-based marketing group helping SaaS companies grow using Intercom and Drift. It was founded by Harry Whelchel who has founded a bootstrapped and profitable business, worked professionally as a software engineer for VC-backed companies like SalesLoft, and as a digital marketer for brands like Bed, Bath, & Beyond.
Insanity is doing the same thing over and over again and expecting different results. If you are unclear on how to scale sales and marketing or feel you've been struggling at it, in all likelihood, you will continue to struggle to scale your sales and marketing if you don't take steps to make a change.
If you wait, you leave opportunity on the table. Every day you don't have a chat funnel, you lose business and leads. This is an important problem to solve. Don't wait to solve it.
Sales chat is a new and pretty ambiguous problem that we've made straightforward and easy by combining our software and our team into one package. Since your problem is likely different in scope, size, and breadth as another company, the costs vary a bit. We want to be as transparent as possible, so we placed some price information above to help you. To see where you fall exactly, contact one of our conversational marketing experts.
You will have a direct line to your sales chat experts. You will be able to reach us via video call, phone, email, and Slack from 10 am to 6 pm Eastern Time Monday through Thursday.
Yes, of course. You don't have to worry. We can work with the most common tools you are already using.
If in our judgment, another tool will drive better results faster, we will make a recommendation and take care of any necessary migration and set up.
Working with ConvoPanda is not for everyone. We work best with forward thinking B2B businesses who value growth. You should have happy paying customers and a solid product. You've made something people want and you have a customer acquisition engine but you're looking for an expert to unlock sales chat as a growth lever.
If this isn't you, don't worry. We're not a fit to directly consult with you, but stick around and learn from our training resources. When you are ready, we will be here to help.
Your sales will increase. Having successful and happy clients will allow you to go after larger enterprise deals and channel partnerships. If you are looking to raise additional capital, you will be able to raise at more favorable terms. If you are looking to scale your team, your rapid growth will allow you to attract better talent both locally and around the world.
Just trust the process and you will get results.
No absolutely not. Our reputation is everything to us and doing anything like that would put us out of business extremely quickly.
In addition, we take security extremely seriously and use Stripe as our payment processor. Stripe has been audited by a PCI-certified auditor and is certified to PCI Service Provider Level 1. This is the most stringent level of certification available in the payments industry.
We build and tune chat funnels for B2B software and technology companies. We will build you campaigns that predictably generate qualified leads. We will fill your team's calendars with demos. We will increase your free-trial activation and retention rates.
Nope. We want clients to stay with us because they are satisfied with the results we are driving, so if you are not happy, you can cancel at any time.
We work with everyone on your team that is connected to sales and marketing to ensure that we’re fully informed on the ins-and-outs of your product and we offer full transparency so that your partners, management, or team members fully understand what to expect from our work.
B.A. Economics, University of Virginia, USA
B.A. Religious Studies, University of Virginia, USA
Marketing Analyst - The Rimm-Kaufman Group (Most Clients in Internet Retailer 500)
Marketing Analyst - Bed, Bath & Beyond ($100M+ Annual Online Sales)
Full-Stack Software Engineer - SalesLoft ($3M - $8M ARR)
Founder - ChirpyHire (Bootstrapped & Profitable)